Orders

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TO ORDER
To order or check the status of an order please contact TangenX directly by phone, fax, or e-mail.

             TELEPHONE                                          FAX                                                        E-MAIL
            Phone 01                                 Fax 01                                           Mail 01

     Main #  (508) 845-6400               Sales Order Fax #  (508) 815-1621                        Sales Order E-Mail       

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NEW CUSTOMERS
Creating an account with us is fast and easy. Visit the new customer page, download the Customer Account Form, and send the completed form to the TangenX order e-mail address or fax to 508-815-1621.

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PRODUCT CATALOG
catalogs_iconClick here to download our product catalog.


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REQUEST QUOTE
If you require a quotation prior to ordering cassettes, TangenX will provide one upon request. Please call your local sales representative or e-mail your request using the link to the on-line forms provided below. Once the form is complete, click the “send” button on the upper right side of the form and your request will be submitted.

Quote Request  for SIUS Single-use Cassettes.

To request quote for PRO Reusable Cassettes,  Quote Request

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SHIPPING
We will ship using the best method available with the most reasonable cost to you. Multiple item shipments may arrive in multiple packages. Heavy items such as filter holders will be packed in a wooden crate. Items damaged in shipping will be replaced provided that pictures of the damaged packaging are taken upon arrival and the packaging is saved for inspection by the carrier.

TangenX uses common carriers such as UPS, FedEx, and DHL.

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PAYMENT METHODS
If you are interested in purchasing products using a credit card, please contact us directly. We accept Mastercard, Visa, Discover, and American Express for online orders. This transaction is completely secure and processed via PayPal.
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You may also call your local TangenX distributor for NET 30 payment terms. If you use a credit card, your order will ship immediately if it is in stock.

PRIVACY POLICY
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order.